JOINED:
July 2007
LOCATION:
Chicago, Illinois
WEBSITE:
ABOUT:

I’m The Point’s community manager. My job is to help people tip campaigns and understand the model. Feel free to send me a message with questions or comments regarding campaigns or anything else to do with the site.

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Discussion (113)

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RECENTLY ACTIVE

  • General Discussion

    Chantale,

    I just checked your account and it looks like this purchase did not go through. The $5 are still in your account. I suggest trying to sign up for this again. If you still have any trouble with this, shoot us an email to support@groupon.com .

    Sorry for the...

    Read More     posted by Joe Harrow about 7 months ago (from campaigns)
  • General Discussion

    Hi RV,

    Please send us an email to support@groupon.com from the email address on our account so we can look into this right away.

    - Joe (from Groupon)

     posted by Joe Harrow about 7 months ago (from campaigns)
  • General Discussion

    Hi Dave,

    Send us an email to support@groupon.com with your email address you made the purchase using and your mailing address and we’ll look into this for you right away.

    Joe (from Groupon)

     posted by Joe Harrow about 7 months ago (from campaigns)
  • General Discussion

    Frederick and Pavan,

    Issue with the “Save” button has been fixed. Very sorry about that. Feel free to save away!

    - Joe

     posted by Joe Harrow about 7 months ago (from campaigns)
  • General Discussion

    Hi Pavan and Frederick,

    We will look into these problems right away. In the meantime, try going to My Stuff→My Account (once logged in) and adding your card there first, then go back and try the purchase. Very sorry for the trouble—we’ll get to the bottom of this.

    Joe (from...

    Read More     posted by Joe Harrow about 7 months ago (from campaigns)