messageIt’s a hard argument; when I worked for Sears many years ago, there were limitations but in general, once the name CRAFTSman was on a broken tool, we were instructed not to argue with a customer.
It’s a hard argument; when I worked for Sears many years ago, there were limitations but in general, once the name CRAFTSman was on a broken tool, we were instructed not to argue with a customer.
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