Sears Craftsman Warranty

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  Jon Novas started this discussion on Nov 16, 2007

  I purchased a Craftsman torque wrench from Sears about 30 years ago. The warranty when purchased was full replacement if tool failed. Several weeks ago the indicator broke, I took the tool to a Sears store and was told only the ratchet head was warrantied. If you look at the Sears tool warranty page it says : *CRAFTSMAN mechanics tools & CRAFTSMAN hand tools include: Sockets, Wrenches, Wrench sets, Hex wrenches, Ratchet wrench handles, Micro adjustable torque wrenches ( not including calibration), Pipe wrenches, Hammers, Screwdrivers, Pliers, Cutters, Scroll and Metal saws (except saw blades), Hand drills, Hand saws, Squares, Levels, Drift punch and drive punch sets, Shears are covered by the Craftsman lifetime warranty.

  Craftsman Tools not covered by the lifetime warranty include: Micro-adjustable torque wrench calibration, Hand tools cutting edges, Portable electric tools, Bench and Stationary tools, Battery operated tools, Precision measuring tools.

  This is taken from there warranty page at: http://www.sears.ca/gp/browse.html?ie=UTF8&node…
  58301&searsBrand=core&me=A10FHFRJZ0GJG3

  I do not have a calibration problem but a broken tool.
  DON’T LET SEARS GET AWAY WITH THIS. STOP BUYING THERE PRODUCTS AND THEY MAY WAKE UP.

  
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